#crm automation

An n8n AI Agent can read a new Salesforce Lead or Case, decide what a rule engine cannot, and write the fix back through the Salesforce node. Here is how to wire it as a tool, keep it from guessing at fields it cannot infer, and gate every write behind a human check.

Muhammad Qasim Hammad·August 6, 2026·10 min

A new lead arrives with nothing but a name and email. An n8n workflow pulls company data, scores the lead with an AI agent against your ICP, and routes it to the right rep or drip sequence before anyone opens a browser tab.

Muhammad Qasim Hammad·July 20, 2026·9 min